What is your return policy?
Free returns on all items that are defective due to manufacturing defects. All items must be unopened and unused in original container.
I received the wrong item
This has never happened. However, should it happen to you, contact us immediately. Once we confirm that you, in fact, did not receive the products your ordered, we will make arrangements to switch out the items you received for your correct corresponding order.
My order arrived damaged
All items are carefully packaged so this should be of no concern. However, should this happen to you, contact us immediately and we will do our best to accommodate your needs.
Where should I mail my authorized return?
Once your item has been processed as a return, a return address will be supplied.
How do I receive customer support?
You can contact us via email: ban1997@sbcglobal.net or phone: 626 893 0787
What do I do if I entered an incorrect shipping address?
As soon as you have noticed you entered an incorrect address, contact us immediately via phone: 626 893 0787 or email: ban1997@sbcglobal.net. As long as the item has not already shipped, changing shipping address should not be a problem
